Tag: Mediation Grammar

A “grammar” for assessing the quality of public services to fulfill the rights of immigrants
21 February 2024

A “grammar” for assessing the quality of public services to fulfill the rights of immigrants

by Francesco Molinari, International Researcher, and Grazia Concilio, Professor at the Politecnico di Milano University INTRO In analogy with the notion of grammar as the "system and structure of a language," the easyRights project has explored the sociocultural foundations of the mediation operated by public services to regular immigrants and…

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22
February
2024
11:00 am - 1:00 pm
14
December
2023
The mediation grammar has been officially published on the European Committee for Standardization (CEN)
14 July 2023

The mediation grammar has been officially published on the European Committee for Standardization (CEN)

The Mediation Grammar, developed within easyRights, is now a CEN WS AGREEMENT. We’re excited to test and implement it in real-world applications.

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Mediation Grammar. A standard to improve interaction with public service
4 May 2023

Mediation Grammar. A standard to improve interaction with public service

Improving immigrants’ interaction with public services in coherence with non-discrimination principles, guaranteeing Human Rights literacy* when designing, developing and supplying public services, and creating a quality standard (called #MediationGrammar) for services to guarantee easy access, use and interaction for migrants were all core objectives of the #easyRights.

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