Tag: public services

New publication : When do public services enable immigrant integration?
17 September 2026

New publication : When do public services enable immigrant integration?

Access to a public service does not necessarily or only mean the ability to use it. And digitalisation does not automatically make a service more accessible.

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“Human and Digital Rights for Inclusive Public Services” published by the Italian National Observatory on Social Policies
12 September 2025

“Human and Digital Rights for Inclusive Public Services” published by the Italian National Observatory on Social Policies

We are proud to announce that the publication “Human and Digital Rights for Inclusive Public Services”, written by Maryam Karimi, Giada Casarin, and Grazia Concilio, was published on September 9, 2025, by the Italian National Observatory on Social Policies (Osservatorio nazionale sulle politiche sociali).

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Mediation Grammar, a driver for the inclusivity and accessibility of public services for immigrants
13 June 2025

Mediation Grammar, a driver for the inclusivity and accessibility of public services for immigrants

CALL research lab is pleased to share the contribution of Maryam Karimi, Grazia Concilio, and Giada Casarin, to the writing of a short essay on the dissemination of the Mediation Grammar testing methology.

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24
January
2025
2:00 pm - 4:00 pm